ZONG BlackBerry
Step into the world of BlackBerry with ZONG.
The BlackBerry solution by ZONG will connect you to customers, colleagues and information while on the move. Business and personal tasks can be performed directly from one’s BlackBerry handheld which is synchronized with one’s laptop, official computer or even to one’s web mailbox. Blackberry solutions are specially-tailored to provide you a winning edge over the accomplishments in your life and the achievements yet to come your way.
From entertainment to travel plans, business news to personal finance or personal productivity, BlackBerry smartphones mobilize all areas of your day-to-day life. It is a time-tested technological excellence, which provides individuals and corporate identities on-the-go solutions while enabling them to remain connected to their loved ones, business ventures and information within Pakistan and around the globe at particular locations.
With BlackBerry services from ZONG, you can enjoy a breakthrough push-based email solution, which helps you access your personal and/or official information while roaming locally and globally at specific locations. Moreover, it offers you the privileged service of Instant Messenger, email access with attachment facility and amazing surfing experience through exclusive Edge/GPRS services by ZONG.
Models Offered:
Best available deals and offers are just a couple of attractions from many and latest handheld models make it more exciting to use BlackBerry from ZONG.
Power the passions you pursue with a BlackBerry Smartphone from ZONG that expresses your style and simplifies your life. Select one of the 2 prestigious offered:
BlackBerry Curve 8900
BlackBerry Bold 9000
BlackBerry Services:
BlackBerry® Internet Solution (BIS) is a recommended solution for sole proprietors or individuals on the go as it allows you to keep in touch with your friends, family and work simultaneously. You can avail the BlackBerry services with any Post Paid package from ZONG commercially available and can configure 10 POP3 E-mail Accounts (Gmail, Hotmail, AOL, etc).
Charges:
Rs. 1,000 + tax (monthly recurring fee)
Unlimited Free GPRS (no cap)
Additional Security Deposit for BlS Rs. 500/- only
Sales Channels:
The product is available for sales through Corporate Sales Teams and Franchisee as well as ZONG CSCs.
Support:
To access 24/7 Blackberry support helpline, dial 310 from your ZONG Post Paid connection or 111-222-111 from any other number.
FAQs.
ZONG BlackBerry FAQs
HANDHELD
What is a BlackBerry™? What does it do?
BlackBerry™ is the leading wireless enterprise solution offered by Research in Motion Ltd. (RIM) that keeps mobile professionals connected to people and information while on the go. It is a proven platform that provides users around the world with secure, wireless access to a full suite of business applications including:
Email
Corporate data
Phone
SMS
Web
Organizer features
Multimedia features
BlackBerry™ solution comes with a Mobile phone, which allows you to get instant e-mails on your BlackBerry™ handheld. These e-mails are push-based e-mails and access is available to e-mails while roaming nationally and internationally in selected locations. These e-mails can be your official e-mails and also your personal e-mails. BlackBerry™ also allows you surf the internet.
How does a BlackBerry™ work?
BlackBerry™ works on the Zong EDGE/GPRS network. Via the Zong EDGE/GPRS network your mails are sent and received from your BlackBerry™ handheld.
How does a BlackBerry™ solution integrate with the existing email accounts?
BlackBerry™ has email solution for Corporate and individual users. BlackBerry™ Internet Service – For Prosumers (Allows users to integrate up to 10 email accounts to one Handheld)
This is an ideal solution for
Small businesses currently using ISP mail or web mail
Businesses of any size that do not have in-house email servers or IT departments
Independent mobile consultants and contractors
Anyone who wants to stay connected while on-the-go
Organizations with an in-house email server can also integrate Web based email accounts e.g. Hotmail, AOL etc in addition to the Corporate email account.
Please visit our website or contact Zong Customer Service Centre.
How is BlackBerry™ Handheld different from any other feature rich GPRS / EDGE enabled Pocket PC/Smart phone?
There are many Pocket PCs / Smartphones available. The features vary according to the cost of the handset and can include in-built phone cameras and or camcorders in the highest end phones. BlackBerry™ handhelds however are designed as an Office-productivity tool and are optimized as such. The handheld has features like which combined with its "Thin" shape and "light" weight make the device very easy to use and carry.
Is BlackBerry™ compatible with my current handset?
No, this service is not compatible with your existing handset, unless you have a BlackBerry Connect enabled handset. Kindly refer to the Connect section of this page for more details.
What happens if my device has some problems (eg. screen breaks, Keypad stops working, battery stops working, charger problem, etc) after the warranty is expired?
Out of Warranty service is available. Corporate customers are requested to contact their Corporate Account Managers and Individual customers are requested to visit Zong Customer Service Centers. Repair charges will be levied as applicable.
Can I activate a BlackBerry™ handset that I bought on a recent trip abroad with the BlackBerry email solution?
BlackBerry™ handhelds procured from any source other than Zong may or may not work on Zong network (depending on the branding/SIM lock issues). Zong will only activate BlackBerry™ service on those BlackBerry™ handsets which are procured from Zong.
Does BlackBerry™ have any camera attachments for the handsets?
Yes, both the Curve and Bold handhelds have cameras.
Does BlackBerry™ support the following?MMS Yes
SMS Yes
WAP Yes
JAVA Downloads Yes, but only particular applications, made for BlackBerry.
Wallpapers Yes
Ring tones Yes
Internet Browsing Yes
If my handset gets damaged while I am roaming abroad, will you replace it?
No, we would then need to certify the damage and check whether it falls under warranty and then replace it.
My LCD display seems faint
You need to customize the screen contrast. While in the Home screen, scroll to the Options icon and click. Scroll to Screen/Keyboard and click. Select Screen Contrast, and press the space key to scroll through the available contrast levels. You can choose from 1 to 30.You need to customize the screen contrast. While in the Home screen, scroll to the Options icon and click. Scroll to Screen/Keyboard and click. Select Screen Contrast, and press the space key to scroll through the available contrast levels. You can choose from 1 to 30.
My handheld seems to be unresponsive.
You must reset the handheld by pressing <Alt><CAP><Backspace>. If that does not restore the handheld, insert a paper clip into the pinhole on the back of the handheld to activate the reset button.
I composed a message on my handheld and selected Send from the menu, but it has not been sent yet.
There are a few reasons why your messages may not have been sent. Ensure that your handheld radio is turned on. On the BlackBerry™ handheld the icon turns the radio on/off.
Ensure that capital GPRS/EDGE is indicated underneath the network connectivity icon. If no GPRS/EDGE identifier appears then you will need to check which network you are currently active on. (Select Options Network to check). If no active network is currently selected, simply click the track ball and select the Select Active Network option and wait for it to find the GPRS/GSM/EDGE carrier.
If there is a clock icon next to the unsent message, you may be temporarily out of the wireless network's coverage area. Messages will only be successfully sent and received when you are in an area with sufficient coverage. Sometimes if you move closer to a window, coverage is regained.
If there is an X next to the unsent message, a transmission error occurred. Open the message and scroll to the top. The Message Status field will indicate the problem. Possible transmission errors include:
"General send failure: please try again"
"Temporary network problem: please resend later"
"Timeout: message not delivered"
SERVICE
Where can I sign up for this service?
Corporate customers can do so by contacting their respective Corporate Account Managers. Individual customers can sign up for this service at BlackBerry™ designated Zong Customer Service Centres listed below.
Islamabad CMPak Office Jinnah Avenue Blue Area Islamabad
Lahore Railway Plot#1,khasara#8317/7917/7 McLeod Road, Opposite Metro Hotel, near railway station.
Lahore Big City, Shop No G 59 & 60. 3-E-2, Mian Boulevard. Gulberg III
Faisalabad Lucky Plaza, 213 Main Susan Road. Faisalabad
Peshawar Burjaman Centre, University Road, Peshawar
Karachi Gulshan Gulshan-e-Iqbal Opposite Batul Mukaram Masjid
Karachi Clifton S.A 16, 17 & 18, Plot # FL 17, Block 5, KDA Scheme 5, Clifton Karachi.
Rawalpindi Saddar Plot # 7, 8 ,9 Bank Road Rawalpindi (Old Dixy Chicken)
Rawalpindi-Satellite town Plot # B130, B block- Satellite town- Rawalpindi
Multan Multan Arcade , Main Katchery Road Multan
Sialkot Shop No. 17, Aziz Shaheed Rd. Sialkot
Gujranwala Near Traffic Police Office, GT Road, Gujranwala
For more details on such tie-ups, please log on www.zong.com.pk.
REPLY MUST....................................
Step into the world of BlackBerry with ZONG.
The BlackBerry solution by ZONG will connect you to customers, colleagues and information while on the move. Business and personal tasks can be performed directly from one’s BlackBerry handheld which is synchronized with one’s laptop, official computer or even to one’s web mailbox. Blackberry solutions are specially-tailored to provide you a winning edge over the accomplishments in your life and the achievements yet to come your way.
From entertainment to travel plans, business news to personal finance or personal productivity, BlackBerry smartphones mobilize all areas of your day-to-day life. It is a time-tested technological excellence, which provides individuals and corporate identities on-the-go solutions while enabling them to remain connected to their loved ones, business ventures and information within Pakistan and around the globe at particular locations.
With BlackBerry services from ZONG, you can enjoy a breakthrough push-based email solution, which helps you access your personal and/or official information while roaming locally and globally at specific locations. Moreover, it offers you the privileged service of Instant Messenger, email access with attachment facility and amazing surfing experience through exclusive Edge/GPRS services by ZONG.
Models Offered:
Best available deals and offers are just a couple of attractions from many and latest handheld models make it more exciting to use BlackBerry from ZONG.
Power the passions you pursue with a BlackBerry Smartphone from ZONG that expresses your style and simplifies your life. Select one of the 2 prestigious offered:
BlackBerry Curve 8900
BlackBerry Bold 9000
BlackBerry Services:
BlackBerry® Internet Solution (BIS) is a recommended solution for sole proprietors or individuals on the go as it allows you to keep in touch with your friends, family and work simultaneously. You can avail the BlackBerry services with any Post Paid package from ZONG commercially available and can configure 10 POP3 E-mail Accounts (Gmail, Hotmail, AOL, etc).
Charges:
Rs. 1,000 + tax (monthly recurring fee)
Unlimited Free GPRS (no cap)
Additional Security Deposit for BlS Rs. 500/- only
Sales Channels:
The product is available for sales through Corporate Sales Teams and Franchisee as well as ZONG CSCs.
Support:
To access 24/7 Blackberry support helpline, dial 310 from your ZONG Post Paid connection or 111-222-111 from any other number.
FAQs.
ZONG BlackBerry FAQs
HANDHELD
What is a BlackBerry™? What does it do?
BlackBerry™ is the leading wireless enterprise solution offered by Research in Motion Ltd. (RIM) that keeps mobile professionals connected to people and information while on the go. It is a proven platform that provides users around the world with secure, wireless access to a full suite of business applications including:
Corporate data
Phone
SMS
Web
Organizer features
Multimedia features
BlackBerry™ solution comes with a Mobile phone, which allows you to get instant e-mails on your BlackBerry™ handheld. These e-mails are push-based e-mails and access is available to e-mails while roaming nationally and internationally in selected locations. These e-mails can be your official e-mails and also your personal e-mails. BlackBerry™ also allows you surf the internet.
How does a BlackBerry™ work?
BlackBerry™ works on the Zong EDGE/GPRS network. Via the Zong EDGE/GPRS network your mails are sent and received from your BlackBerry™ handheld.
How does a BlackBerry™ solution integrate with the existing email accounts?
BlackBerry™ has email solution for Corporate and individual users. BlackBerry™ Internet Service – For Prosumers (Allows users to integrate up to 10 email accounts to one Handheld)
This is an ideal solution for
Small businesses currently using ISP mail or web mail
Businesses of any size that do not have in-house email servers or IT departments
Independent mobile consultants and contractors
Anyone who wants to stay connected while on-the-go
Organizations with an in-house email server can also integrate Web based email accounts e.g. Hotmail, AOL etc in addition to the Corporate email account.
Please visit our website or contact Zong Customer Service Centre.
How is BlackBerry™ Handheld different from any other feature rich GPRS / EDGE enabled Pocket PC/Smart phone?
There are many Pocket PCs / Smartphones available. The features vary according to the cost of the handset and can include in-built phone cameras and or camcorders in the highest end phones. BlackBerry™ handhelds however are designed as an Office-productivity tool and are optimized as such. The handheld has features like which combined with its "Thin" shape and "light" weight make the device very easy to use and carry.
Is BlackBerry™ compatible with my current handset?
No, this service is not compatible with your existing handset, unless you have a BlackBerry Connect enabled handset. Kindly refer to the Connect section of this page for more details.
What happens if my device has some problems (eg. screen breaks, Keypad stops working, battery stops working, charger problem, etc) after the warranty is expired?
Out of Warranty service is available. Corporate customers are requested to contact their Corporate Account Managers and Individual customers are requested to visit Zong Customer Service Centers. Repair charges will be levied as applicable.
Can I activate a BlackBerry™ handset that I bought on a recent trip abroad with the BlackBerry email solution?
BlackBerry™ handhelds procured from any source other than Zong may or may not work on Zong network (depending on the branding/SIM lock issues). Zong will only activate BlackBerry™ service on those BlackBerry™ handsets which are procured from Zong.
Does BlackBerry™ have any camera attachments for the handsets?
Yes, both the Curve and Bold handhelds have cameras.
Does BlackBerry™ support the following?MMS Yes
SMS Yes
WAP Yes
JAVA Downloads Yes, but only particular applications, made for BlackBerry.
Wallpapers Yes
Ring tones Yes
Internet Browsing Yes
If my handset gets damaged while I am roaming abroad, will you replace it?
No, we would then need to certify the damage and check whether it falls under warranty and then replace it.
My LCD display seems faint
You need to customize the screen contrast. While in the Home screen, scroll to the Options icon and click. Scroll to Screen/Keyboard and click. Select Screen Contrast, and press the space key to scroll through the available contrast levels. You can choose from 1 to 30.You need to customize the screen contrast. While in the Home screen, scroll to the Options icon and click. Scroll to Screen/Keyboard and click. Select Screen Contrast, and press the space key to scroll through the available contrast levels. You can choose from 1 to 30.
My handheld seems to be unresponsive.
You must reset the handheld by pressing <Alt><CAP><Backspace>. If that does not restore the handheld, insert a paper clip into the pinhole on the back of the handheld to activate the reset button.
I composed a message on my handheld and selected Send from the menu, but it has not been sent yet.
There are a few reasons why your messages may not have been sent. Ensure that your handheld radio is turned on. On the BlackBerry™ handheld the icon turns the radio on/off.
Ensure that capital GPRS/EDGE is indicated underneath the network connectivity icon. If no GPRS/EDGE identifier appears then you will need to check which network you are currently active on. (Select Options Network to check). If no active network is currently selected, simply click the track ball and select the Select Active Network option and wait for it to find the GPRS/GSM/EDGE carrier.
If there is a clock icon next to the unsent message, you may be temporarily out of the wireless network's coverage area. Messages will only be successfully sent and received when you are in an area with sufficient coverage. Sometimes if you move closer to a window, coverage is regained.
If there is an X next to the unsent message, a transmission error occurred. Open the message and scroll to the top. The Message Status field will indicate the problem. Possible transmission errors include:
"General send failure: please try again"
"Temporary network problem: please resend later"
"Timeout: message not delivered"
SERVICE
Where can I sign up for this service?
Corporate customers can do so by contacting their respective Corporate Account Managers. Individual customers can sign up for this service at BlackBerry™ designated Zong Customer Service Centres listed below.
Islamabad CMPak Office Jinnah Avenue Blue Area Islamabad
Lahore Railway Plot#1,khasara#8317/7917/7 McLeod Road, Opposite Metro Hotel, near railway station.
Lahore Big City, Shop No G 59 & 60. 3-E-2, Mian Boulevard. Gulberg III
Faisalabad Lucky Plaza, 213 Main Susan Road. Faisalabad
Peshawar Burjaman Centre, University Road, Peshawar
Karachi Gulshan Gulshan-e-Iqbal Opposite Batul Mukaram Masjid
Karachi Clifton S.A 16, 17 & 18, Plot # FL 17, Block 5, KDA Scheme 5, Clifton Karachi.
Rawalpindi Saddar Plot # 7, 8 ,9 Bank Road Rawalpindi (Old Dixy Chicken)
Rawalpindi-Satellite town Plot # B130, B block- Satellite town- Rawalpindi
Multan Multan Arcade , Main Katchery Road Multan
Sialkot Shop No. 17, Aziz Shaheed Rd. Sialkot
Gujranwala Near Traffic Police Office, GT Road, Gujranwala
For more details on such tie-ups, please log on www.zong.com.pk.
REPLY MUST....................................
